Frequently asked questions
What is Truecaller’s Scam Checker tool?
Scam Checker is a free tool from Truecaller that lets you check whether a phone number or URL is likely to be safe or risky to engage with. In addition, Scam Checker also allows you to search for any type of scam and read posts by users who have encountered that scam or fallen victim to it. Just search, and we'll show you a result based on our global scam database along with the related community posts.
What can I check on Scam Checker?
You can look up phone numbers, URLs (web links), and common scam types on Scam Checker.
Is Scam Checker free to use?
Yes, Scam Checker is free for everyone, whether or not you have a Truecaller account.
Do I need a Truecaller account to use Scam Checker?
No, you do not need a Truecaller account to use Scam Checker. You can search and view Safe/ Potential Fraud results for both phone numbers and URLs without logging in. However, if you need additional information about the phone number, for example the name associated with the phone number, you will need the Truecaller app on your phone.
What's the difference between Scam Checker and Truecaller's regular phone lookup?
Scam Checker is a fraud detection tool for users who want to know if a phone number or URL is trying to scam them. It can provide them information about the Potential Fraud/ Safe status for the search as well as related posts made by Truecaller users for the same or similar phone number/ URL or scam type. It is free to use and does not require a Truecaller account. Truecaller’s free phone number search, on the other hand, provides more detailed information, including the name associated with the phone number. However, you need to login with your Truecaller account to view these details.
What do Safe, Unsafe, and Unknown results mean for URL searches?
Safe: We haven't found evidence linking this number or link to scams or fraud. Unsafe: This number or link has been reported or identified as connected to a scam. Unknown: We don't have enough data to give a reliable result yet.
What does Potential Fraud result mean for phone number searches?
Potential Fraud: Truecaller has determined this phone number as fraudulent based on community reports. You should not engage with the phone number.
How is the result for a URL decided?
We check the URLs that users submit against multiple sources, including Truecaller's own threat detection systems, known scam and phishing databases, and other threat detection solutions. A pattern of reports or matches to known scam infrastructure results in an Unsafe result.
How is the result for a phone number decided?
We look at community reports, spam and fraud signals associated with that phone number, and known scam patterns linked to it.
What should I do if something is marked Unsafe?
Avoid contacting the number, clicking the URL, or sharing any personal or financial information. If you've already responded or shared details, contact your bank or service provider immediately, and consider reporting it to your local cybercrime authority.
Why does a URL or phone number show as Unknown?
It usually means the number or URL is new, hasn't been reported yet, or we don't have enough data about it for us to generate a result. An Unknown result doesn't mean it's safe — you should still stay cautious.
Why is there no result for the phone number or URL I searched?
This can happen if the phone number or URL is new, rarely reported, or formatted in a way we don't recognise yet. Try checking the format and searching again.
How many searches can I do per day?
Scam Checker is free to use for personal safety checks. If you're searching at a high volume, you may notice limits designed to prevent misuse.
How do I share a result with someone?
You can share a Scam Checker result using the share option on the result page, which lets you send it via message, email, or social apps.
How accurate are the results?
Results are based on real reports and data from Truecaller's global user community as well as third-party services, so accuracy improves as more people report and search. No system can catch every scam, so we recommend using your own judgement alongside the Scam Checker results.
How up to date is the information?
Our data updates continuously as new reports come in from the Truecaller community and our threat detection systems.
Can a result change over time?
Yes. A number or link marked Safe or Unknown today can change if new reports come in, and vice versa. We recommend checking again for the latest result.
What is Truecaller Scamfeed?
The Scamfeed is a feed of real scam reports reported by the 500-million strong Truecaller community. It helps you stay aware of the latest scam tactics circulating in your region and beyond. While you can read Scamfeed reports and comments on the truecaller.com website, you need to download the app to report your own scam experience to the community.
Where do community reports come from?
Reports come from the 500 million+ Truecaller users who flag numbers or messages as spam or scams on our app and website.
Can I submit a scam report myself?
Yes. If you've encountered a scam, you can report it directly through the Truecaller app to help protect others.
Does searching for a number reveal my identity to the owner?
No. Searching a number on Scam Checker is anonymous — the number's owner won't be notified or see who searched for it.