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Taiye Nathaniel2 months agoABOUT UBA BANK
I made a transaction with my UBA ATM card on December 2, 2025, to pay for your Iraq visa. The transaction was successful, but the Iraq visa system did not receive the money. Immediately, on December 3, I reported the issue to the bank, and they told me to wait 11 days. After that period, I still did not receive any alert or refund. They then told me to wait 21 days. Since then, I have continued to complain, but now UBA is saying that after 120 days, they can no longer trace or recover my money. Please, what can I do about this? I need your advice on how to recover my money from UBA.
Comments (43)
- umar jibo1 month ago
Going to regulatory agencies is extra mile, just an email detailing your transaction to the bank. If no response, armoured with this and other written complaints so, forward it to the bank again and cbn customercare and see if your money is not recovered.
41 - Llasisi mohammed1 week ago
The same thing happen to me with GTB and up till now after spending much time going and coming the money could not be recovered *** was 6th march 2024
1 - Odna Chukkas Esq2 weeks ago
I am a lawyer, I can help you demand they comply, submit your complaint to relevant agencies & if it gets to that, she them.
7 - James Ishaya2 months ago
I'll advise u if you have the evidence, that's the transactions details, you can go to National Deposit insurance cooperatioy (NDIC) that's the right channel to ur complain, then will recover ur money
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