ABOUT UBA BANK

I made a transaction with my UBA ATM card on December 2, 2025, to pay for your Iraq visa. The transaction was successful, but the Iraq visa system did not receive the money. Immediately, on December 3, I reported the issue to the bank, and they told me to wait 11 days. After that period, I still did not receive any alert or refund. They then told me to wait 21 days. Since then, I have continued to complain, but now UBA is saying that after 120 days, they can no longer trace or recover my money. Please, what can I do about this? I need your advice on how to recover my money from UBA.

18847 comments

Comments (47)

Becky Woke3 days ago
My own is Momo PSB, I had #3,317 in my Momo account, I could not assess my account anymore, so I called their customer care line on 671 and they said they are upgrading the account, so I went through the upgrade but at the end my money did not upgrade to the new account, it's over a month now I have called them time without number they keep telling me to be patient that they are working on it. am tired I don't know if they have scam me... please I need advise on what to do, cause my #3,317 is at stake
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umar jibo2 months ago
Going to regulatory agencies is extra mile, just an email detailing your transaction to the bank. If no response, armoured with this and other written complaints so, forward it to the bank again and cbn customercare and see if your money is not recovered.
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lasisi mohammed0 month ago
The same thing happen to me with GTB and up till now after spending much time going and coming the money could not be recovered *** was 6th march 2024
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Odna Chukkas Esq1 month ago
I am a lawyer, I can help you demand they comply, submit your complaint to relevant agencies & if it gets to that, she them.
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