how to answer a call.
Never use the word " YES" when asked to confirm your name, Try who is asking and why. if unsure ask for a second and tell them your recording this conversation then ask for their name and company name... All before giving or confirming your name.. You will find out 99% of the time they hang up....
Comments (3)
- Juan Dingleino5 days ago
great advice!
1 - Anthony Abeloe2 months ago
Great phone etiquette
0 - Mbaye Sow2 months ago
Thank you very much
1