is this a scam?

Dear Taxpayer, You are invited to join a group of taxpayers selected in 2026 to influence the ‘SARS of the Future’, where ‘Tax Just Happens’. Simpler digital platforms, consistent processes and professional employees are central to this transformation. To ensure the ongoing transformation is informed by your needs and experiences, SARS collects feedback through annual Customer Satisfaction Survey. You have been randomly selected to participate in the 2026/27 Customer Satisfaction Survey. This year, the survey runs from 03 November 2026 until the 15 December 2026. It will take 10-15 minutes to complete. The survey assesses your experience on the following areas: 1. Responsiveness (how quickly SARS responds to your querries). 2. Consistency of service. 3. Channels of communication (such as WhatsApp, Call Centre etc). 4. Transacting channels (such as eFiling etc). 5. Personalisation of solutions SARS offers within the prescripts of law. 6. Professionalism and integrity of SARS' employees. Please be assured that your privacy is protected. Your responses will be collected, analysed and reported in aggregate with other taxpayers’. Your responses will not be traced back to you as an individual, therefore, your responses will not affect your future transactions with SARS. They will only provide valuable insight into what is working well and areas where improvements are necessary. Your feedback on how we are doing so far is only critical for informing future steps. Please follow this link to the survey: Take the survey Or copy and paste the URL below into your Internet browser: https://sars.qualtrics.com/jfe/form/SV_740NfQzMqMdbz0y?Q_DL=GE3UYzJT4Yl8mf9_740NfQzMqMdbz0y_CGC_f2L8ML0Vwn0E1DM&Q_CHL=email Should you have any queries about the survey, please contact us at EnterpriseResearch2@sars.gov.za We thank you for partnering with us and other taxpayers to build a smarter, modern and taxpayer-centred SARS. Sincerely, Knowledge Management, Research & Taxpayer and Trader Education Division The South African Revenue Service Follow the link to opt out of future emails: Click here to unsubscribe