online shopping scam

Ram Ram ji 🙏 I wanted to start a small business, so I bought kids' night suits from Shyam Collection. Everything seemed real... but after payment, they sent me photos and videos of the packed parcel... The parcel was on the way when I got a call from them saying they had mistakenly sent more pieces and asked me to make the payment. I refused, but they started avoiding my calls and messages. I even filed a complaint but nothing happened...