@shiprocket fraud sale

@Shiprocket I received a completely wrong product in my order. The order was placed through an Instagram page, and I’m unable to get proper assistance for the return/refund. The parcel was delivered through Shiprocket. Please help me identify the seller/order details and guide me regarding the return and refund process. This appears to be a fraudulent/wrong-product order. Please look into this urgently. I can provide the AWB/order details and proof via DM. call tk receive nhi kr rhy eveninkae refund /return vale aptins bhi fake hai