Akash Rajpal1 week ago

WEBSCAM

Toshiba Hisense TV replacement fraud / Toshiba Hisense TV replacement scam

I logged a complaint to repair my Toshiba TV with Toshiba/Hisense customer care. Surprisingly, that same evening I received a call from a fraudster who mentioned my complaint to Toshiba. I wonder how the complaint details were leaked by Toshiba. The fraudster said that if I paid ₹1100, I would get a brand new TV the next day and shared a payment QR code. I did not proceed as it was neither a verified call nor was any official email sent. The fraudster did not follow up further, sensing that the fraud was detected. My main question is how such details are gathered by fraudsters. Surely someone from Toshiba is leaking information. Toshiba should take cognizance of this matter.