what I do about it?

Comments (30)

• 
  Chukwumah Chuks Onah1 week ago

  Please write to Temu customer support and your issue will be addressed promptly. I have been patronising them for some time now and they are very transparent. The rider is a third party and from my experience if it is not delivered as at when due they will refund you in full and equally compensate you for the failed transaction.

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  FAVOUR AMARACHI SHEDRACK1 month ago

  I was scammed by temu, I paid for goods online which they said it will be delivered on my doorstep. the day of delivery came,I kept calling the Rider who was supposed to deliver my goods with the number I saw and the one he called with. he started giving me excuses,he told me he can't come to my side,that if he does,that I will have to pa6y for his transportation through and flow,I told him that's not the agreement and what I saw before I paid for the goods,he then asked me to come to 7 deck and pick and I explained to him why I couldn't come,that was d period I had a very fatal accident,having started walking or making use of hand,was still under treatment. I explained all dx to him,dx guy insulted himself and stopped picking my calls. I called him d next day,he asked me to come to deir office which I don't even know where or how to find it, I still reminded him about my health condition,dx guy opened his mouth,poured all kind of insults on me and told me if I can't come,that I should forget about my goods I paid in full. I reported the issue to their customer care on Whatsapp with d number they chatted me up which they used in sending d update of the good,but they snubbed me uptill now. they refused to pick my calls. as am talking to you now,is been over 7-8 months dx happened, uptill now,my money just vanished without me receiving, seeing or getting the items/goods I ordered in temu online shopping. since then,I just removed the app from my phone, because en pain me so much because it was my very 1st time to order [TXN_ID] online and it also became the last time I tried it. what pained me most was because it was my very last card,home, abroad,in bank and physically.

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  Folake Yisa-Azum1 week ago

  My experience with Tému isn't entirely that of scam but promotional sales fraud more than twice have been told to pick 8 items for free with the minimum purchase of 30k which I did but no gift 🎁 item(a) came with my order

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  abdul sani1 month ago

  I'm sorry at least you've learnt from this never pay half for delivery it's all scam

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