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MTS - scammers.
When trying to transfer my number from MTS to Beeline, nothing happened for 8 days, then MTS blocked my paid number under the pretext that my passport data was not updated. Meanwhile, I have many bank cards and Beeline services are working. I logged into the MTS app personal account, and all my data is there. I do not recommend MTS to anyone. I filed a complaint through Beeline services to Roskomnadzor, attached an audio file of conversations with MTS support, and the complaint was accepted for processing. No one can reach me by phone, SMS messages do not come, and the internet does not work. I am thinking of suing MTS for moral damages. Roskomnadzor promises to resolve the issue by September 10, but the amount of the claim will increase every day in the meantime.
Comments (9)
- Tony Romo6 days ago
Well, I would have updated them right away through the app. (And let them be identical) When I changed my passport, I did the same, and I think the data was updated within a couple of days. They don't want to let you go.
3 - РРуслан П6 days ago
Beeline blocked me when I switched to Megafon for the same reason, even though all the data was updated
0 - Василий Владимирович6 days ago
I've long noticed that MTS are scammers. They've messed with money more than once. If you take them on, they return the money saying - there was a little mistake. Scammers, plain and simple.
12 - Сергей Ильин5 days ago
Write a complaint describing the situation on Народный Рейтинг at *** - their representatives respond promptly. I have already resolved issues with banks and operators there more than once.
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