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Very important legal advice on this matter from your brother in the Truecaller family
Here is the comprehensive legal and procedural guide to protect yourself and deal with digital fraud cases: 1. Immediate legal actions when exposed to fraud: - Document evidence: Take screenshots of phone or computer screens showing conversations, fake advertisements, and financial transfer receipts. - Save digital data: Keep the scammer's phone number, email address, and URLs they used. - Notify the bank immediately: Contact your bank to stop credit cards and attempt to freeze the financial transfer sent to the scammer. 2. Official reporting channels (by country): - Arab Republic of Egypt: Call the hotline of the General Department for Combating Information Technology Crimes at 15080, or go to file a report at the ministry headquarters in Abbasia or security directorates. - Kingdom of Saudi Arabia: Report via the "Kulna Amn" app, through the "Absher" electronic portal, or call emergency services. - United Arab Emirates: Use the "eCrime" platform of Dubai Police, the Abu Dhabi Police app, or call emergency services. - Other Arab countries: Go directly to the "Cybercrime Combat Office" affiliated with the General Security Directorate or Judicial Police. 3. Legal and contractual preventive drafting: - Deal through trusted platforms: Avoid buying or transferring money to individuals via social media; limit yourself to platforms that offer "buyer protection". - Review terms and conditions: Read the refund policy and data privacy terms before entering any financial information. - Digital contracts: For large commercial transactions, ensure signing electronic contracts protected by the official digital identity recognized in your country. 4. Technical measures supporting the legal position: - Activate two-factor authentication (2FA) on all your bank and personal accounts to prove you did not neglect protecting your data. - Avoid sharing secret codes: Do not share one-time passwords (OTP) or passwords with anyone, as you lose your legal right to compensation if it is proven you voluntarily gave these codes. Best wishes for your success and may we all work together to serve our families, each in their field.
